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Frequently Asked Questions at U.C. Glass
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Click on the topic below, then on "Have Other Questions?" to return here:
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Q:
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Where is U.C. Glass located?
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A:
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2128 Dwight way, downtown Berkeley, CA.,
just east of Shattuck Ave.
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We're not hard to find:
Here is our store front:
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Q:
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What are your hours?
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A:
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Our shop hours for cutting orders and pick-up of products is 8:00 a.m. to 1:00 p.m. Monday to Friday, service calls are done each day 1:00 to 5:00 with a.m. apts, on Tuesday and Thursday.
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Q:
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Do you cut glass/mirror to my sizes?
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A:
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Yes, measure twice and allow for some clearance, about 1/16 ".
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Q:
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Do you do auto glass?
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A:
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No,we recommend Franks Auto glass (Berkeley) 510-548-1434
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Q:
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Do you install glass?
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A:
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Yes, U.C. Glass installs all types of glass in wood sash, metal, doors, skylights and most insulated windows
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Q:
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What is your labor rate?
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A:
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$125.00 minimum. Labor is figured by difficulty, size of window, and location, such as 1st, 2nd, 3rd floor.
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Q:
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How do I get an estimate?
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A:
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Measure the glass you can see, sight line to sight line, then type of frame, wood/metal etc. Floor from outside and city.
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Q:
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Can you re-putty old frames?
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A:
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Yes,we remove loose and old putty, clean and re-glaze with new Dap #33 for wood or #1012 for steel, we specialize in
professional glazing.
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Q:
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Do you make new wood sash?
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A:
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No, locally you could try The wooden Window 510-893-1157
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Q:
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Can I order aluminum sash windows from U.C. Glass?
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A:
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Yes, we deal with several manufacturers of sash.
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Q:
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Do you supply insulated units?
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A:
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Yes, they come in a wide range of glass and thickness.
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Q:
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Do you have do-it-yourself supplies?
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A:
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Yes, Putty, points, some tools, glass cutters, or glass cut to your custom size, we also sell and ship a pro tool kit that has what you need to do it right.
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Q:
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Does U.C. Glass sell mirrors?
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A:
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Yes, several thickness, all good quality, with a wide range of edges.
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Q:
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Can a table top/shelf be made to my sizes?
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A:
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Yes, many types are available and are priced by the thickness, size, and edge type, from your most basic seamed edge to a high luster custom bevel. (see edge detail pictures)
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Q:
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What payment options are there?
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A:
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Cash, Visa/MasterCard, check, or a 30 day account after a basic credit check.
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Q:
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Do I have to be home for an installation of a window?
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A:
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Sometimes no, but we like someone to be there to give us access to clean up and for payment, after job is complete.
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Q:
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Do you make screens?
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A:
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Yes, custom to your size or we can fit and install them.
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Q:
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Can I fax my order?
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A:
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Yes, 24 hrs. at 510-845-3368
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Q:
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Do you sell picture glass?
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A:
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Yes, cut to any size.
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Q:
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How far in advance do I need to call for a service call?
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A:
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It varies, we have some same day apt's, they go fast, to be safe you should plan on one week in advance, but we do what we can to fit your schedule.
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Q:
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What are the limitations on the size of window can fix?
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I do all the outside work myself, I can handle almost all window installations. The only time I can't is when the window or mirror is to large to handle safely. Call for
information.
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Q:
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Can I bring a window sash in to your shop for the glass to be fixed?
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A:
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Yes, we suggest that bring it in first thing in the morning, that gives us the best chance to get it back to the same day before 1:00 p.m. when I go out in the field. see shop labor cost)
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Q:
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How long does it take to get tempered glass, and can it be cut?
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A:
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Tempered glass can take as little as 3-4 working days, or if beveled or insulated as long as two weeks.
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Q:
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Can you cut my old glass?
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A:
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Yes, Depending on size and cuts, the normal rate would be $5.00 to $10.00 per pc. Edge type is a big factor of the price.
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Q:
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Do you sell plastic?
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A:
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No, TAP Plastic in El Cerrito is the closest.
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Q:
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Do you re-silver mirrors?
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A:
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No, it costs four times what a new one does and makes scratches more visible, also causes toxic waste.
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Q:
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Vintage Glass?
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A:
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We salvage old type glass with the ripple - supply is limited.
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Q:
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Restoration Glass?
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A:
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We can order new hand blown glass for that old window pane look.
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Q:
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Do you have a contractor's license?
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A:
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Yes, # 613150 in good standing and current, we are also bonded and fully insured.
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